What is the price of shipping?
We like to keep things simple, shipping is FREE.
What is the shipping time?
All orders are in stock and shipped within 24-48 hours Monday through Friday.
Transit times USA Germany UK
5-10 business days
Transit times international
Canada: 10-20 business days
Mexico: 10-17 business days
Netherlands,France,Spain: 10-13 business days
Italy: 10-16 business days
Australia: 10-14 business days
Portugal,Poland,Ireland,Switzerland,Austria,Sweden: 12-15 business days
Rest of the world: 10-28 business days
Please understand, that shipping to some remote locations is not possible.
Areas that cannot be delivered: Non-continental U.S. areas are not accepted: Non-continental U.S. areas refer to Alaska, Puerto Rico, Hawaii, Guam, Northern Mariana Islands, U.S. Virgin Islands, American Samoa, Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Petrel Islands, Saipanina Island, Midway Island, Navassa Island, Wake Island and other areas outside the U.S., no service postal code
006-009, 967-969, 995-999
If you have made an error in your address, please email us ASAP. so we can quickly change it. After an order has left the warehouse, the address cannot be changed any more.
Please note that we are not held responsible for any import duties or taxes. Some of our products come from our overseas warehouse and you may need to pay import duties or taxes.
Return Policy
your happiness is our top priority.
7Day Return Policy
7 Day Satisfaction Guarantee
We make it a point that you enjoy every moment with us, whether you’re ordering a product or returning an item.
That’s why we promise to do our best to deliver amazing products and customer experience! That said, here are some things you might want to know:
Can I return or exchange an item?
Yes! You may return or exchange an item within the first 7 days of your receipt.
Whether it’s an incorrect size, broken product, or you just changed your mind, we’ll be glad to help you in getting a refund or replacement!
Please understand that if you have already used it, you cannot return it.
How do I return an item?
If you wish to return an item, please send an email to Support@suprememantra.com
We will get back to you with the return address in 24-48 hours.
You can return an item as long as it is unused. Best if the packaging is unopened!
As soon as we receive the item, we will either issue a refund or exchange the product for another one.
For refunds, you can expect your money back 1-2 days after we receive the item.
We pay your refund through PayPal.
Please inform us within 7 days of delivery for all returns and exchanges. This is to minimize cases of lost packages.
Do I pay for shipping on returns?
Yes, you need to cover shipment if you wish to return an item to us. You may ship back the item using the carrier of your choice.
To ensure a pleasant experience, we highly advise using a tracking service when returning an item.
Can I cancel my order?
If you ordered by accident or simply changed your mind, let us know ASAP. If the order wasn't shipped yet, we will cancel it immediately and issue a full refund.
Got more questions?
Please email us at Support@suprememantra.com so we can help.
